1. Overview
The Official Map of Singapore ("we", "our", or "us") respects your privacy and is committed to protecting your personal information in accordance with the Personal Data Protection Act (PDPA) of Singapore and GDPR (where applicable).
2. Information We Collect
We collect and process the following data:
- Personal Information: Name, email, phone number, and login credentials.
- Booking Information: Reservation details, travel preferences, and payment confirmations.
- Location Data: GPS and map-based location data to enhance route and place recommendations.
- Device Data: IP address, browser type, operating system, and cookies.
- AI Assistant Interaction Data: Chat logs and session data (stored securely and anonymized).
3. How We Use Your Information
We use your data to:
- Provide and personalize services
- Process bookings and payments
- Manage your account and authentication
- Communicate notifications and updates
- Improve our AI assistant and analytics systems
- Comply with legal obligations
4. Data Sharing
Your data may be shared with:
- Service Partners (e.g., hotels, restaurants, HEG flight system) to complete your bookings
- Payment Providers (Stripe) for secure transactions
- Cloud & Hosting Services (AWS, Firebase, MongoDB Atlas)
- Analytics and AI Providers (OpenAI, Google Maps API)
We do not sell your personal information.
5. Data Retention
We retain your data only as long as necessary for operational, legal, or security reasons. Upon account deletion, your personal data will be anonymized or securely deleted within 30 days.
6. Cookies and Tracking
The Official Map of Singapore uses cookies for session management, analytics, and personalization. You can disable cookies in your browser settings, though some features may not function properly.
7. Security Measures
We implement encryption (TLS/SSL), access controls, and secure storage on AWS and MongoDB Atlas. Sensitive data such as passwords are hashed and never stored in plain text.
8. Your Rights
You have the right to:
- Access and request a copy of your personal data
- Request correction or deletion
- Withdraw consent for data processing
- Request portability of your data
To exercise these rights, contact: contact@nextera-travel.app
9. International Data Transfers
Some processing may occur outside Singapore. We ensure that all international data transfers comply with PDPA and GDPR adequacy standards.
10. Third-Party Links
The Official Map of Singapore may contain links to third-party websites. We are not responsible for their content or privacy practices.
11. Updates to Policy
We may update this policy periodically to reflect new features or legal requirements. Updates will be posted on our platform.
12. Contact Us
For questions, concerns, or complaints about privacy or data protection:
contact@nextera-travel.app